Refund policy

For items of a perishable nature (including, but not limited to, dried and fresh flowers): if your item arrives damaged or not as ordered, please contact us within 24 hours of receipt, providing photos of the issue. While all sales are generally final, we understand that issues can arise. We will carefully review each situation and work with you to find a fair and appropriate resolution.

For other items: you may return non-perishable items within 15 days of delivery for a full refund or exchange. Items must be unused, in their original condition, and in their original packaging.